Office Policies

Cancellation
Your scheduled appointment time has been reserved especially for you. We request at least a 24-hour notice if you need to cancel your appointment. Appointments canceled less than 24 hours may be subject to a cancellation charge.

Insurance
Your dental benefits are based on the agreement your employer negotiated with your insurance carrier. Please review your dental insurance benefits provided by your employer to better understand your dental insurance coverage.

The patient payment portion (copays) varies depending on the coverage provided by your dental insurance. An estimate of the amount covered by your insurance company will be provided at the time of your treatment, based on the information they provide to us. The insurance estimate is never a guarantee of benefits nor the amount that will be paid. We will file all insurance claims as a courtesy to your dental insurance company. This does not, however, transfer the responsibility of your financial obligation to the insurance company. If the amount paid by the insurance company is less than or greater than the estimate, then you will be billed the difference or issued a credit on the account in the event of an overpayment. We will work together with you to maximize your dental insurance benefits.

We work with most major PPO plans. Please call our office to discuss further.

Financial
Payment is expected at the time treatment is rendered. We offer a variety of payment options to meet your needs. Our office accepts payments by cash, check, Visa, MasterCard, American Express and Discover credit cards.