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How Are Appointments Scheduled?
Do I Stay With My Child During The Visit?
What About Finances?
Our Office Policy Regarding Dental Insurance


Our Office Policy Regarding Dental Insurance

It is important that we receive all your insurance information prior to the day of
the appointment. Our office participates with Delta Dental and Cigna and is an
out-of-network provider for many other dental plans. You must be familiar with
your insurance benefits, as we will collect from you the estimated amount your
insurance is not expected to pay. Our staff will be happy to help you understand
your plan and achieve your maximum benefit. By law your insurance company is
required to pay each claim within 30 days of receipt. We file all insurance claims
electronically, so your insurance company will receive each claim within days of
the treatment. You are responsible for any balance on your account after 30
days, whether insurance has paid or not. If you have not paid your balance
within 60 days a re-billing fee of 1.5% will be added to your account each month
until paid. We will be glad to send a refund to you if your insurance pays us.

PLEASE UNDERSTAND that we file dental insurance as a courtesy to our patients.
With the exception of Delta Dental and Cigna, we do not have a contract with your
insurance company, only you do. We are not responsible for how your insurance
company handles its claims or for what benefits they pay on a claim. We can only
assist you in estimating your portion of the cost of treatment. We at no time
guarantee what your insurance will or will not do with each claim. We also can not
be responsible for any errors in filing your insurance. Once again, we file claims as
a courtesy to you.

Dental insurance is meant to be an aid in receiving dental care. Many patients think
that their insurance pays 90%-100% of all dental fees. This is not true! Most plans
only pay between 50%-80% of the average total fee. Some pay more, some pay less.
The percentage paid is usually determined by how much you or your employer has
paid for coverage, or the type of contract your employer has established with the
insurance company.


Nyack Pediatric Dentstry
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